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Frequently Asked Questions

How to start with ICS service ?


How can I get started with ICS Service ?

It is so easy,  what you need to do is to register to, you then login in with your login name and place your order online after login name has been activated by system within 24 hours.  We also accept booking an inspection by E-mail for urgent case.

How many days in advance should I place the booking ?

It is suggested to leave a buffer period of at least 2-3 days to review and the problems and communicate with client.  But you can book an inspection online before China time 2:00PM on the day before the day that services to be performed, in the mean time, a completed inspection requirements attaching all relevant order details is required to send to us at


Can I formulate the inspection criteria and other requirements on my own ?

Absolutely. Please feel free to contact us by email to .   ICS is always ready to provide the best pre/post-inspection consultation service!

What information does Inspect-China inspection report include ?

Our written reports are very detailed, including accurate description of all defects and inconsistencies, statistic analysis based on the highly recognized AQL standard and plentiful spot pictures for illustration.

How long does it take to get my report ?

You could get the report within the same day after inspection. For factory audit, since it takes more time to analyze and prove from all aspects in evaluating the factory, the report is available within three day after the audit.

Does ICS actually approve the shipment ?

ICS  inspects the shipment according to AQL guidelines and all customers' requirements. The client makes the decision on whether to accept/reject the shipment according the inspection reports received.