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Frequently Asked Questions



How and when are Reports available?

Once the order is completed, you receive the detailed Report in PDF by email (80 % of them the same day as the Inspection).

In the meantime, you can go to your account, check your online Report Summary and approve / reject the report.

How to Approve / Reject the Report online?

From the "Reports" tab of your online account, you can select a Report and click Approve or Reject based on the Inspector's findings.

If you approve the report, Inspect-China will send an email to your supplier informing them that they can ship your goods. If you reject the report, you will need to instruct directly.